Here’s the internal note I sent team members, discussing big changes at Content Factory. What do you think? // It’s time for all of us and the company to LEVEL UP! Some of you will be excited by these changes since you’ll be rewarded for your diligence. Others may be dismayed because they will have […]
I’m not feeling motivated today, so I’m not doing any work. And if others aren’t working hard, then neither do I. It’s my manager’s job to constantly praise me and my work, even when I’m clearly messing up. Besides, I’m not being paid enough for what I do. ///// That was my attitude when I
If they failed for not having enough skills, YOU should have trained them better. If they just don’t seem to get it, YOU should have put them in the right role. If they’re not motivated, YOU should have aligned with their goals and actively helped them get there. If they don’t treat your customers well,
When your team member FAILS, guess whose fault it is? Read More »
When I started at American Airlines, I was on a salary of $18.50/hour. And because I worked 80 hours per week, I was making only $9/hour, which is far less than the $150,000 I would have made going to Goldman Sachs– not including the bonus. But I did it for the opportunities that my mentor
I took a $114,000 pay cut to go do my dream job. Read More »
Those are the building blocks of companies that operate smoothly. When one of those two items is broken, no amount of well-wishing or effort can make up for it. If you’re an entrepreneur trying to scale up your business, you know that hiring more people and partners increases your risk of any one of your
Reliability and competency. Read More »
Say thank you often and honestly. When you are in a state of gratitude, you have massive personal power. Armed with that power, you get into a “mission mindset” to help others. And then they do something magical for you- they reciprocate. You get 5 to 10 times back what you put in. They make
Want to know the most powerful thing you can do to accelerate your business? Read More »
Who would disagree with this? One of the biggest challenges I face is that I often find myself spending 80% of my time coaching the bottom 10% of our company– neglecting the people who are doing the best work. While we all want to help everyone succeed, be sure you’re not inadvertently punishing your best
As amazing as it was, I learned that: However, people look, wherever they’re from, no matter how successful they appear, everyone wants the same thing… To be loved and appreciated… and even if they think or pretend to be logical and rational, underneath… They are highly illogical, emotional creatures that are beautiful and worthwhile… If
New Zealand a while back Read More »
Allow only ONE item to be a high priority at any point in time. Otherwise, that person will be confused. Other team members may, out of eagerness, declare something high priority for one of your star performers, overriding what you as the leader have said is the true high priority. They won’t realize that they’re
People love to talk about the “hustle” (you can do it), the “dream” (follow your passion), and various forms of feel-good, motivational nonsense. But with that 1% of inspiration comes 99% perspiration via operational processes that run your company day-to-day, task-by-task. So then you can work ON your business instead of IN your business. If
Scaling up a team is hard. Read More »