Many people have strong opinions, whether credible or not, about what you should or should not do, whether backed by experience or not.
And the more people you have, the more unsolicited opinions you’ll have coming at you– from family, friends, people who work for you, and random people on the internet.
The tricky balance is allocating enough time for people and making them feel like they’re heard while not making everything open to debate.
As a leader, you often have to put your foot down and hope everyone supports the decision enthusiastically and understands why.
Ultimately, the leader makes the decision.
Ray Dalio covers this expertly in his book, Principles.
The Dunning-Kruger Effect (incredible concept) says that the most uninformed people have the strongest opinions.
The antidote to DK is #LDT (learn, do, teach)— to only voice your opinion when you have learned something and implemented it successfully yourself many times to have a credible opinion.
To provide advice, even when you really believe in something without achieving it yourself, is to be a backseat driver or armchair quarterback.
I constantly catch myself and others voicing opinions on something. Then consider if the opinion is backed by a successful implementation to ensure that it is not from a hypocrite or an unknowing and well-meaning victim of DK.
I’ve discussed this at length with mentors many levels above me, but never yet found one who has been able to get people in a large organization to understand #LDT (to provide an opinion only when qualified).
I thought there must be a way to teach this seemingly simple concept– since it would open the eyes of many.
But my mentors have said the solution is not to force this learning on people but to have a super high bar in the first place (avoiding the problem altogether).
Isn’t it incredible how good, intelligent people can come to opposite conclusions?
Choose ONE niche serving ONE type of customer doing ONE thing really well, instead of doing many things for many types of people. The latter doesn’t scale and results in headaches.
Even a technology business is still a people business first— you need relationship skill to sell, manage employees, and build partnerships. Develop EQ instead of being “just business” all the time.
The path is longer than you think, costs more than you think, and has problems your best-laid plans don’t account for. Still set goals, but don’t beat yourself up when things go wrong.
Focus on getting results, not on how you look. In due time, people will know you by your accomplishments.
Charge a LOT more than you think. Easier to service a few customers paying a lot than many customers who pay little. The less they pay, the more they expect.
Don’t be too proud to ask for help. Keep a list of mentors who advise you on key issues.
The “hustle” of working non-stop is a young man’s game. Take care of your body and have no guilt in enjoying down time. A fully charged hour of yourself is more productive than a full day of grinding while tired.
Turn the camera on to document the journey. Others will learn from your struggles and things they don’t have the courage to reveal openly.
Rather than trying to “network”, be choosy in having a close group of high vibration friends who have done what you want to do.
Take advice only from people who have achieved the goals you have— everyone, especially friends, love to offer you their unqualified opinions.
People who are mean to you are actually revealing their hidden pain. Be kind to them. It’s not personal.
Honor promises you made to yourself at the same level of an important client meeting in your calendar.
Happiness comes from serving others— toys and status soon lose their shiny appeal.
Your income is in direct proportion to the value of the problems you solve. What do you do well that you can scale through people, process, and platform?
Wealthy people own assets that produce residual income— so they focus their efforts by impact, not by hours worked, meetings had, or tasks done. Build a business or multiple businesses that can operate without you, but set the example as the first employee.
Give away your knowledge freely— karma will come back 100 fold, even years later.
We’re trying to help small businesses by training more folks to be able to help them move their business online. It starts with Learn. Do. Teach. The more we know the more we can share. I think we’ll see a crowd-sourcing of education. And what a great opportunity!
A lot of folks have been asking me for direction, so let me break down our course offerings.
All our courses are broken into 1-minute chunks. Why one-minute? That’s how much time you have.
For solopreneurs: start with Vendasta, how to start an agency.
Full of tons of great mini-exercises, like making videos,
If you’re a partner, like Vendasta, GoDaddy, Instagram, there’s a path to train you.
No matter where you are on your journey, think about balancing learning, doing, and teaching.
Then, when you’re ready, and you’ve learned the skills, send your work over to me. We’ll work to get you hooked up in a market-place so you can begin helping others. Think of it like online dating, except for business.
As you share, you’ll get feedback, accoladates, from people like me.
Here’s a tip to get you started: find your lighthouse client. It will be easier to serve 50 businesses that are similar than it will be to serve 10 random, different businesses.
Let me know, what has been your favorite course?
What course did you start with?
What course did you find the most interesting?
How can we improve our courses?
Where have you been stuck?
Most of all, I want to see you succeed!
Hit me up.
And, do something for me, let’s start overcoming the of being on video – start replying to things in short videos! Be it your friends’ text messages, Facebook posts, Instagram messages, whatever.