How To Show Your Team That You Care

When a team member asks for something, you deliver! From his daily status report this morning: 

It’s cold and gloomy here today in Greenville, South Carolina (view from my hotel): 

 I saw this and went to Amazon Prime, finding same-day delivery for free on this item: 

 And I get a free gift note, so why not? 

 I also choose the gift bag option if the recipient is a female or if the gift is over $100. 

Are you honoring and showing gratitude to your employees by sending them little gifts? 

Believe me, when I say this, it’s not the $12, but the thought that counts. 

And it’s a thought that they will remember. 

I don’t know if you send your team small gifts or not, but it’s an action that shows that you care about them. 

From doing so, you might just find a boost in their productivity and morale. 

When was the last time someone sent you a physical gift in the mail (Not including holidays or birthdays)? 

When was the last time you have done this? 

Regardless, check out our Thank You Machine Training to learn how to be a pro gift giver– to delight your team members, improve their productivity, and grow your business.

I’m so grateful I was able to go to college.

I have taken for granted the ability to read and write, learn how to organize my time, and behave professionally in a group setting.

Young adults these days find it fashionable to hate on the education system.

Yet the irony of their incoherent tirades are rife with grammatical mistakes, like the 99/1% protesters marching in the streets, boycotting the “big corporations”, shouting misgivings on Facebook from their iPhones, before they head to Starbucks to watch Netflix.

The youth feel disenfranchised, so they blame the educational institutions, the wasteful government, and greedy corporations.

Too many hero movies lead them to believe they can make 6 figures by next month by merely self-declaring they are an Influencer, so they can sell courses on how to create courses to sell influencer marketing to course sellers.

One of them I loaned money to buy a BMW, which he drove off with in the middle of the night across the country, with no repayment. Meanwhile, he’s stripped our logo from our courses and is actively selling it as his. His website has the logos of our clients and he refuses to remove them.

I’ve learned respect from mentors that have run hedge funds, airlines, newspapers, and the the United States Post Office.

I had dinner with George HW Bush and learned how he greets people he’s never met before– by asking their name, repeating it, and remembering it later to mention it again.

One successful friend owns a chain of furniture stores, but his car is worth 1/3rd the BMW of this other kid. One has millions in the bank, the other has flash but is broke.

College taught me discipline to see my way through to complete a multi-year program. How many of your initiatives have made it past a year? People who are excited about constantly starting new things are really admitting that they can’t finish anything.

I don’t make New Years Resolutions not because statistically they fail, but because I care about getting the result, not about the announcement or declaring victory before I’ve even put on my armor and headed out to battle.

College is for learning how to learn– gaining principles and habits that operate in conjunction with the work experience you get at the same time or after you graduate.

The first thing I do when I enter someone’s living room is look at how many books they have relative to the size of their TV. That tells you their priority. Read more to be an interesting person.

I want to hire and partner with people who want to get rich slow.

I want to partner with people who want to change the post-secondary education system from within, by teaching and providing vocational training, even down at the community college and high school level.

I’d love there to be a digital marketing degree that carries the same authority and practical application as being a medical or legal professional.

Can you imagine a “doctor” that says they don’t need to go to medical school? They have YouTube and went to a Doctor Mastermind! Those are voodoo doctors and witch doctors.

The college system is adapting because of programs like DigitalMarketer and Social Media Examiner, to bring together practitioners that each, businesses that need help, and students that need jobs.

Meanwhile, kids– get off my lawn!

I have been THIS close to quitting a hundred times over the last 20 years.

I’m not going to succeed, I’m not smart enough, I don’t have enough money, the system is set up against me, my idea won’t work, a certain person doesn’t like me, etc…

And I keep going, not because I’m a tough guy, because I want to “prove” to everyone that I can be successful, or because I need the money or things.

The reason?

I look at the people that have entrusted their careers with our company.

I don’t want to let them down.

I feel the success when they succeed and the failure when they fail.

I believe soldiers join the military initially because they want to serve their country.

But they stay because of loyalty to their brothers.

If you’re thinking of quitting, decide if it’s actually fear and excuses holding you back.

And decide if you have a mission big enough and worthy enough for your attention right now.

Think of the people counting on you and you’ll get renewed strength and support you didn’t realize you had when all alone.

I want to share with you the most powerful thing I know in business

It will take you only a couple minutes a day to do.

No, it’s not the Dollar a Day technique.

But first, let me give you some perspective…

The older I get, the less need I feel to take credit.

As a young hustler, I fought at every opportunity to demonstrate I was the best at everything, to win at even the dumbest of things.

I realized that I couldn’t possibly keep up my knowledge in so many areas, despite my hard work and naïveté.

Then I discovered that I only had to surround myself with the best people- that an hour of developing relationships had a higher ROI than studying.

Folks like Logan Young and Sam Collier run our business competently, performing better Facebook ad optimization than I could by myself.

I don’t even attend client meetings anymore, except as a figurehead or to be with friends.

As a young adult, I was told the old adage about how it’s not who you know, but who knows you.

I thought that was for professional salespeople who did deals all day and had natural, extroverted charisma.

Not me at all.

I thought that public speaking was only for people who wanted to be the next Tony Robbins or sell questionable health supplements.

Then I realized that if you want to educate on a large scale, you must learn these skills, which anyone can do.

And I found the most powerful tool in business, which you can do in one minute a day….

To say THANK YOU to the good people that take care of you, do great work for you, and give you money.

You build your brand when you elevate their brand.

You cannot feel fear or weakness when you are in gratitude.

Your customers and team members cannot help but reciprocate when you do this, taking care of their own, as part of a giant THANK YOU machine.

Are you spending one minute each day saying thank you to the people you love and respect?

New Zealand a while back

As amazing as it was, I learned that:

However people look, wherever they’re from, no matter how successful they appear, everyone wants the same thing….

To be loved and appreciated…

and even if they think or pretend to be logical and rational, underneath….

They are highly illogical, emotional creatures that are beautiful and worthwhile….

If you take the time to peer beneath the tough exterior and successful image…

Past their anger and mean behavior to discover the vulnerability and warmth they need your permission to express…

To find the loyalty and joy that was there all along from those around you, if you only realized it was there all along….

In whatever situation you’re in, to be able to tap into an infinite reservoir with only a tiny shift in your attitude.