I want to talk about dealing with haters. And this is something that I think is a touchy topic. As human beings, we all experience these unpleasantries in one way or another. And, sometimes it is our own fault which causes these unpleasantries in life. We make mistakes. That is part of being human. It’s […]
How To Get Revenge On Your Haters (5 Things) Read More »
When a team member asks for something, you deliver! From his daily status report this morning: It’s cold and gloomy here today in Greenville, South Carolina (view from my hotel): I saw this and went to Amazon Prime, finding same-day delivery for free on this item: And I get a free gift note, so why not? I
How To Show Your Team That You Care Read More »
I was asked a question by a good friend a week ago after we had someone quit unexpectedly in the middle of a project because of “a better offer”: “What happens when you show puppies a bowl overflowing with delicious meat?” All the puppies I’ve ever seen will rip across the room, knocking over things,
Who is more loyal? You, or a hunting dog? Read More »
Back in August of 2020 during the pandemic, I had a nice chat with Mark Wagner about our predictions for the next few years. We’re going to check back eventually to see what comes to pass, and you may find that many are true. A few of them already have. And in hindsight, you may
My predictions for the world after COVID-19, 2021, and what lies beyond. Read More »
How would you feel if I described your business as mediocre? A 3-star review – not bad, but not great. I would be a little hurt, as none of us are in business to just be OK. It’s why we do so much to discern ourselves from the background noise, and why it matters that
You should only accept excellence. Read More »
When I get pulled into the details of tasks, it’s easy to start focusing on the number of hours, number of meetings, and number of messages. Stuff that takes $3/hour 30 hours to complete can be done faster, better, and cheaper by a $50/hour person in 20 minutes. And someone who bills $6,000 a month
As a leader, I often lose sight of the actual business goal. Read More »
Being on the phone instead of paying close attention to clients and partners. Many folks think they can multi-task but don’t realize this isn’t possible. Plus, it’s rude to clients. Put your phone away unless it’s an actual emergency that you tell folks you need to step away for a minute. Would you agree?
#1 mistake of young adults in business meetings… Read More »
I used to be anxious about others potentially knowing more than me. I felt unworthy compared to the successful people I’ve met. But then a mentor told me that these are not competitors, but potential mentors and business partners. And you’d want to have the very best on your team, right? But why would these
Everyone can add value Read More »
Extreme Ownership has taught me that… This morning, one of my managers requested a raise to the highest pay tier in the company. And he requested that we promote a few other people to the manager. He has the worst-performing team in the company by far. A younger Dennis would have been mad— I would
Extreme ownership has taught me that there are no bad teams, only bad leaders. Read More »
The larger teams have given me a bigger “empire” of people, projects, and gross revenue. But when it comes to profit, I did far better years ago. You see, the more people you add, the more overhead you have to manage. And it’s harder and harder to catch low-quality team members trying to sneak in—
I made a lot more money when I had a smaller team. Read More »