This is the sharpest, clearest and best explanation I’ve seen on how to deal with negative reviews. Thank you, Welton Hong— and keep on sharing gold nuggets like this.

Whenever you got a negative review on Google, you got to respond to it right away. Here is the framework on how to possibly work with the reviewer to turn the negative review into a positive review. #funeralhomeonlinereputation #homeimprovementonlinereviews

Posted by Welton Hong on Monday, September 16, 2019