We did deliver on Monday, but they still berated me about the importance of deadlines, as if I didn’t know.
I stood up for our team, copying them and the client team members, letting them know that it was NOT okay to expect work on Sunday.
We want our people to rest on the weekend, spend time with their families, and have a happy life.
Remember that deadlines can be negotiated. Communicate up front your expectations and take care of your team.
You can pull the fire alarm once in a while, but if you make everything an emergency, you will burn your people out.
The client is NOT always right.
If you don’t take care of your team, then who is going to take care of your clients?
